Shipping & Returns
All returns must be filed within 90 days of purchase. There is a 25% restocking fee on all items' total price of what is returned. Returns are included in the 25% restocking fee.
So please double check your order list and be confident in your purchase.
Sellable metal items that are eligible for returns
- Iron products under 44” long
- Brackets
- Glass clamps
- Hardware
- Iron Balusters
- Wood balusters. We will take returns on wood balusters and Newels that are NOT cut, dented, weathered, stained or painted. There will be no refund issued if in condition stated above.